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Section 904 Category 7

State agencies and public organizations must provide critical services even during catastrophic events. Power outages, computer problems, fires, natural disasters, and other events have the power to disrupt vital government services .

DIS has the technology and facilities, including the secure State Data Center, to work with agencies to find the best options for business continuity and disaster recovery.

Business Continuity Site Services Master Contract

• are administered by the Department of Information Services (DIS)
• used by governmental entities to purchase products and services directly from the contractors
• products and services may not be purchased for personal use
• purchasers must have completed a Customer Service Agreement (CSA).

TierPoint Facility
Description of Service Type	Increment	Fee*	Installation Fee* (non recurring)
Cold Site	Full Rack	$198	$0
	½ Rack	$130	$0
	¼ Rack	$80	$0
	1 U	$10	$0
Warm Site	Full Rack	$248	$178
	½ Rack	$180	$178
	¼ Rack	$100	$100
	1 U	$12.50	$12.50
Live Site	Full Rack	$348	$178
	½ Rack	$230	$178
	¼ Rack	$125	$100
	1 U	$15	$15
TierPoint
Miscellaneous Charges	Increment Fee*		Increment
Disaster Declaration Surcharge	$123		Daily, assessed on a per purchaser basis for all service types upon declaration of a disaster
Cold Site Disaster Declaration Fee	$178		One time per purchaser per rack or fraction thereof
Recovery Service Rates
Description	Fee*
DIS Networking and Security	Based on customer’s business needs

Master Contract Information
Contract and Information		Contractor Representative	Expiration
	Contract #T05-MST-001 Statement of Work	Chris Walter Ph: 509-688-2563	03/15/2010

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