Applications Communications Data Center Networks Purchasing Security Storage & Backup

IMPORTANT NOTICE

Products that must be delivered by end of year, must be purchased by 12/11/2009.

The exception is Autodesk, which must be purchased by 11/20/2009.

Updated 11/19/2009

IT Maintenance Master Contracts

Learn more about Master Contracts

Customer Service Agreement

Find out more about
Technology Acquisitions

Description | Contractor List | More Information

Service Description

These contracts provide Support and Maintenance Services for information technology equipment.

computer workstation equipment
related peripheral equipment
routers
servers

The Support and Maintenance Services include:

installation
emergency repair
preventative maintenance
contracted maintenance services
temporary storage
delivery
help-desk

Contractor List:

Contractor	Product/Service	Contract Information	Contractor Representative	Expiration
	Time and Materials Service; Preventative Maintenance; Contract Maintenance (8 and 16 hour resolution options) Cascade Service Announcment	Contract #T09-MST-083 Pricing Back Page Pricing Contracted Maintenance Services Agreement Template	Les Scott Ph: 206-248-5971 800-829-2080	7/30/2011

Contractor

Product/Service

Contract Information

Contractor Representative

Expiration

Cascade logo

Time and Materials Service;

Preventative Maintenance;

Contract Maintenance (8 and 16 hour resolution options)

Cascade Service Announcment Word Document - You can download a Word reader at the bottom of this web page.

Contract #T09-MST-083 PDF Document - You can download a PDF reader at the bottom of this web page.

Pricing PDF Document - You can download a PDF reader at the bottom of this web page.

Back Page Pricing PDF Document - You can download a PDF reader at the bottom of this web page.

Contracted Maintenance Services Agreement Template Word Document - You can download a Word reader at the bottom of this web page.

Les Scott

Ph: 206-248-5971

800-829-2080

7/30/2011

More Information:

If you have more questions, email the DIS Service Desk for answers.

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IT Maintenance Master Contracts

Service Description

Contractor List:

More Information:

Contact: DIS Service Desk 360-753-2454 - 888-241-7597 - ServiceDesk@dis.wa.gov