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Web Usability

What is usability?

Learn whether your website's message effectively reaches intended visitors with its message through a website usability study. Design a site with the real-world knowledge that it will serve the needs of your audience. A usability study answers these questions:

  • Is my site effective? Can users successfully do what they need to do?
  • Is my site efficient? How much effort is required to use it?
  • Are my visitors satisfied? How do they feel about their interaction with the site?
Usability tests reveal how easily visitors can find what they need, whether they can understand what they find, and how long it takes them.
 
Begin designing your user-centered site with the information you need
Early focus on how users accomplish tasks garners key information needed to effectively design your site.
You gather substantive, verifiable information to prove to stakeholders that your design makes sense.
 
Usability consultation
Whether you’re interested in learning about user-centered design or looking for a consultant to conduct a full usability study, DIS Website Services can help. From small projects to large studies, we offer custom usability packages to fit your needs.
 
User-test recruiting
Usability tests are conducted with participants who represent real-life website users of a website. DIS Website Services offers recruiting services to help customer organizations acquire participants who closely match the recruiting profile for your user testing.
 
Lab-based usability testing
The state-of-the-art test lab is available in Lacey, Washington for organizations interested in conducting usability studies of their website.
A “real-life website user” of a website is recruited to perform predefined tasks.
The usability team monitors verbal and facial reactions of the user, as well as how they navigate through the site.
 
Mobile lab testing
The DIS Website Services Usability Lab even comes to your location, when you need it.
The portable lab equipment replicates our office-based lab environment.
 
Pricing for Usability Lab
 
Normal Business Hours - Monday through Friday, 8:00 AM - 5:30 PM
Daily fee (up to nine hours): $400 Weekly fee (up to five consecutive shifts): $1,600
 
After Normal Business Hours - Monday through Friday, 12:30 PM - 10:00 PM
Daily fee (up to nine hours): $700 Weekly fee (up to five consecutive shifts): $2,100

Walk-thru and/or Pilot Hours - Monday through Friday 8:00 - 5:30 PM
Up to 4 hours per shift: $200
 
For more information on usability, please contact Wendy McManus at 360-725-5313.