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Section 904 Category 2

Centrex is a generic term for central office-based telephone services. DIS Centrex service includes free calling within the local exchange area, access to the state’s long distance network, and access to the local operator and emergency services. DIS Centrex offerings include an abbreviated dialing plan (3, 4, or 5 digits) that can be used to dial between any two phones that are in Centrex. Access to a voice messaging system is also typically available at reduced rates.

DIS has established contracts for Centrex services with Qwest (Centrex Prime) and Verizon (CentraNet). These contracts meet the state requirements for competition and are available for use by customers eligible for DIS services.

Features:

• Call Forward – Variable/Don’t Answer/Busy
• Caller ID
• Three-Way Calling
• Call Transfer
• Speed Dial
• Audible and/or Visual Message Waiting
• Call Hold

To obtain services from DIS, eligible organizations must enter into a Customer Service Agreement (CSA).

Rates vary by city and central office. Listed below are prices for most areas. DIS can establish additional offerings in central office serving areas where 20 or more lines can be aggregated.

Description	Fee
Olympia area	$24 per line, per month
Seattle, Spokane, Longview and Tacoma	$28 per line, per month
Aberdeen, Bremerton, Centralia, Chehalis, Puyallup, Yakima, Tacoma (471 prefix)	$30.50 per line, per month
Auburn, Bellevue, Renton, Seattle, Shelton, Vancouver	$32.50 per line, per month
Port Angeles, Port Orchard, Port Townsend	$33 per line, per month
Ephrata, Moses Lake	$36 per line, per month
Verizon Service area	$23 per line, per month

If you have more questions, email the DIS Service Desk for answers.