Washington State Department of Information Services    

IMPORTANT NOTICE

Products that must be delivered by end of year, must be purchased by 12/11/2009.

The exception is Autodesk, which must be purchased by 11/20/2009.
Updated 11/02/2009

Citrix Access Gateway Service





Service Description

The DIS Citrix Access Gateway Service can give your staff and business partners fast and secure remote access to agency and state network resources from any web browser – there is no need for pre-installed client software.

DIS Citrix Access Gateway Service provides IT administrators with a single point of control to manage user access and actions, based on both the endpoint device and the user’s profile. This provides better security, risk, and compliance management.

User credentials are validated through a multi-factor authentication process. The end-user experiences the feeling of a local network connection.

Through Citrix Access Gateway Service, IT administrators have a single point of control to manage user access and actions. For example, a user may have full access (read, write, save locally, print, etc.) to a set of files when using their office PC, but may be restricted to read-only access when connecting through an unrecognized device — such as a PC in a public library.

The DIS Citrix Access Gateway is available to customer agencies using the Citrix Presentation Server or Xen Server environments.



Customer Responsibilities:


Customers are required to have a connection to the State Government Network (SGN) or IntraGovernmental Network (IGN), and have an existing or proposed Citrix Presentation Server or Citrix XenServer environment.

To obtain services from DIS, eligible organizations must enter into a Customer Service Agreement (CSA).



How Do We Charge?


Citrix Access Gateway Service is billed monthly as a rated subscription service. Billing occurs only in the months when services are provided.

Description Fee
One-Time Setup Fee $180 at service initiation
Monthly User Fee $17.45 per month




More Information:
InquireIf you have more questions, email the DIS Service Desk for answers.


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