Contact us
Making decisions about technology can be daunting. The people of DIS work
one-on-one with customers to help sort through options and make informed
decisions. So if you’re not sure where to start, begin by contacting one of the
consultants listed below. They’re here to help!
Customer Relations Managers
These consultants help new and current customers get started with DIS services.
They’ll listen to your business needs, and point you to additional services
experts for more detail if you need it.
They can help with:
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general questions about technology services
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planning a service launch or change in your agency
-
filling out a DIS
Customer Service Agreement
-
finalizing or updating a DIS Service Level Agreement
DIS
Contacts by service area.
Technology Brokering Consultants
When you’re ready to buy technology equipment or IT services through a state
contract, our vendor-neutral
Technology Brokering consultants can help you make fully informed
purchasing decisions. Find your agency’s
brokering consultant.
They can help with:
-
using master
contracts
for services and products
-
choosing technology equipment
-
buying or leasing decisions
-
planning for office-wide software deployment
Technology Management Consultants
Agencies subject to IT oversight are assigned an IT Management Consultant. These
consultants help you plan for major IT acquisitions, work with state technology
policies, and they serve as your liaison to the Information Services Board.
Find your agency’s
management consultant.
They can help with:
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managing your IT investments as a
portfolio
-
state technology policies
-
security audits and compliance
-
Information Services Board policies and practices
Other people who can help:
The DIS
Contacts page lists a point person for each DIS service area.
Each service
description in our TechMall™ includes a contact person.