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Section 904 Category 2

LISTSERV®, an email list service, is part of the state’s award winning web portal, Access Washington. Access Washington brings citizens and businesses a user-friendly "anytime, anyplace" opportunity for online communication and service transactions with state government. Through LISTSERV®, citizens can ask for email notification about current events in specific areas of government, and participate in discussion groups. LISTSERV® enables state and local government agencies to reach out directly to businesses, organizations, and the general public more quickly and efficiently.

Features:

• List owners can administer lists with an easy-to-use and customizable web interface
• Users can add themselves to lists, or be added by list owners
• Up to 20 megabytes of archived message storage available
• Optional listing in list directory on Access Washington
• DIS Service Desk support and access to experienced technicians 24 hours a day

• Frequently Asked Questions (http://listserv.wa.gov/archives/listserv_faq.html)
• List User's Guide (http://www.lsoft.com/manuals/1.8d/user/user.html)
• Quick Start (http://www.lsoft.com/manuals/1.8d/user/user.html#QS)
• List Owner's Manual (http://www.lsoft.com/manuals/1.8d/owner/index.html)
• The Official Catalog of LISTSERV® Lists (http://www.lsoft.com/catalist.html)
• Get a LISTSERV® password (http://listserv.wa.gov/cgi-bin/wa?GETPW1=LMGT1)
• Login to LISTSERV® (http://listserv.wa.gov/cgi-bin/wa?INDEX)

To obtain services from DIS, eligible organizations must enter into a Customer Service Agreement (CSA). New Customers:

To apply for new service: LISTSERV® Application

Current Customers:

To update contact informationUpdate Form

To cancel service: Cancel Service Form

To participate in any of the lists currently available on LISTSERV®, visit the LISTSERV® Use List.

The monthly rates below are based per list purchase, and a LISTSERV® maximum of 2,500 subscribers and 10 megabytes (MB) disk storage.

Description	Fee
1-7 lists	$35 per list, per month
8-15 lists	$25 per list, per month
16-35 lists	$16 per list, per month
36-55 lists	$11.50 per list, per month
56-82 lists	$8.50 per list, per month
83 lists or more	$7 per list, per month

LISTSERV® lists exceeding 2,500 subscribers (but under 100,000 subscribers) will be charged according to the rates below. These lists will still count towards the total number of lists purchased per month.

Description	Fee
2,501-10,000 list members	$50 per list, per month
10,001-25,000 list members	$100 per list, per month
25,001-50,000 list members	$175 per list, per month
50,001-100,000 list members	$250 per list, per month
LISTSERV® rates for lists with more than 100,000 subscribers, and/or more than 10MB of storage disk space, will be subject to negotiation.

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If you have more questions, email the DIS Service Desk for answers.