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Section 904 Category 2

DIS offers long distance telephone service for state and local government agencies in Washington via the State Controlled Area Network (SCAN). SCAN offers customized, detailed billing of all long distance calls, with special indicators for long duration calls and directory assistance. Customers who purchase local telephone services through DIS automatically have access to the cost-effective SCAN long distance service. If you manage your own local telephone services, we will help you analyze your current long distance costs to determine if SCAN is a good alternative. We routinely monitor service performance to make sure your access remains at defined service levels. When you change or upgrade your equipment, we coordinate related SCAN modifications to reduce impact on service.

To obtain services from DIS, eligible organizations must enter into a Customer Service Agreement (CSA).