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Section 904 Category 7

Server Backup Services (SBS) offer a comprehensive software system to backup almost any type of server over the TCP/IP network. SBS can immediately restore a file, all files on a disk, or an entire server.

Tivoli Storage Manager (TSM), the software used for SBS, performs backup and restoration, archival and retrieval, storage management, and disaster recovery. TSM supports approximately 39 client platforms, and the following server platforms: HP-UX, IBM AIX, Windows NT, Windows 2000, Sun Solaris and IBM MVS-OS-390.

Features:

• Backup a file, disk, or server automatically
• Onsite and offsite data storage for customer selected server data
• Data is available during disaster recovery situations
• File security
• No tapes or listings to manage
• More time for agency system administrators to do other work
• Notification lets you know when there’s a backup interruption, so you can fix it before it becomes a problem

To obtain services from DIS, eligible organizations must enter into a Customer Service Agreement (CSA).

New Customers:

Government entities are invited to complete an Application for Server Backup Services and submit to the DIS Service Desk – servicedesk@dis.wa.gov..

Current Customers:

We can respond faster if your customer information is up-to-date. Complete the Contact Update Form and submit to the DIS Service Desk – servicedesk@dis.wa.gov.

To request changes to your Server Backup Service, complete the TSM Service Update Form and submit to the DIS Service Desk – servicedesk@dis.wa.gov.

Description	Fee
Server Backup	$2.70 per gigabyte, per month

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If you have more questions, email the DIS Service Desk for answers.