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Section 904 Category 3

Server virtualization is the process of dividing one physical server into multiple isolated virtual operating systems – meaning servers are shared instead of dedicated to single operating systems. Server virtualization maximizes the use of the state’s IT infrastructure and reduces costs for users.

Server virtualization provides new efficient ways of operating, managing, moving, and maintaining applications.

Features:

• New servers can be provisioned in hours rather than weeks
• Easy migration to new hardware
• Easy integration with other DIS hosted services
• Use of VMware® Virtual Infrastructure 3 (ESX and Virtual Center)
• Use of VMware's VMotion to move servers from one physical host to another without disruption
• Load balancing to ensure virtual server workloads are evenly distributed across physical server hosts
• The ability to restart virtual servers on an alternate physical server host if a server fails or needs maintenance
• DIS maintenance and monitoring of the virtual server environment
• Technical support 24 hours a day

To obtain services from DIS, eligible organizations must enter into a Customer Service Agreement (CSA).

New Customers:

Government entities are invited to complete an Application for Virtual Server Hosting and submit to the DIS Service Desk – servicedesk@dis.wa.gov..

Current Customers:

We can respond faster if your customer information is up-to-date. Complete the Contact Update Form and submit to the DIS Service Desk – servicedesk@dis.wa.gov.

Description	Fee
Virtual Server Hosting	Monthly rate is based on a custom Service Level Agreement (SLA) in order to meet customer’s business needs

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If you have more questions, email the DIS Service Desk for answers.