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Section 904 Category 2

DIS Voice Mail and Messaging Services provide a variety of services including: call forwarding, message waiting, voice mail, and operator assistance. A wide variety of services are available to meet multiple requirements.

SIMON (State Interagency Messaging Network) voice mail systems are installed at central office locations with 100-plus voice mailboxes. Qwest offers its Business Voice Mail Service (BVMS), at SIMON rates, for locations with less than 100 mailboxes.

Verizon offers the Enabled Voice Mail (EVM) System, which integrates voice mail with e-mail, for users who are located on the state Capitol Campus. EVM is useful for a variety of work environments including: telecommuting, information storage, and service/information desks.

To obtain services from DIS, eligible organizations must enter into a Customer Service Agreement (CSA).

Description	Fee
SIMON Voice Mail	Between $6.95 - $10.75 per line, per month, based on included features For more information.
Verizon Enhanced Voice Mail	$8.25 per line, per month
Centrex Voice Mail	Included in Centrex Service For more information.

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If you have more questions, email the DIS Service Desk for answers.